Get Your Business Moving With
R4B
Rapids connect businesses with customers
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Solve Your Toughest Delivery Problems
Ditch Your Delivery Fleet
Instead of managing your own vehicles and drivers, Rapids works as an extension of your team.
Multi Location Delivery
Place orders on-demand for same-day delivery, or schedule for the future.
Drivers You Can Count On
All Rapids Delivery Partners go through background checks and training, so you can be confident your items are in good hands from pickup to delivery.
Place Deliveries Easily
Whether via the app or website, place your order on the device that is most convenient for you.
How to Book a Delivery
Get instant quotes from the app or website, and book an order in less than a minute. We’ll match you with a reliable delivery partner who will pick up and drop off your items in less than an hour.
Enter the pickup location(s) and drop-off destination(s)
Add up to 20 pickup and drop off points.
Select a vehicle that fits your delivery needs
Choose from sedan, SUV, pickup truck, or cargo van.
Enter delivery instructions in the notes section
(e.g. what is being picked up, what name the order is under, etc.)
Choose your payment method and submit your order
You’ll be connected with a delivery driver in minutes. Wait for their call to confirm your order.
See exactly where your order is at all times with live-tracking
Get an instant notification and receipt upon delivery completion.
Deliver With Confidence
Contracts and Commissions? Never
Rapids’s pricing is simple and easy to understand – there’s never hidden fees, or unpredictable fluctuating pricing.
Real-Time Tracking
No more vague “in-transit” notifications. Know exactly where your things are in real-time.
Corporate Accounts
Your whole team can access your business’s delivery information in one place, under one account.
Industries We Serve
- Art
- Automotive
- Bakeries
- Beauty and Salons
- Catering
- Charity Donations
- Construction
- E-Commerce
- Electronic and Gaming
- Event Rentals
- Florists
- Furniture and HomeDécor
- Gym Equipment
- Home Improvement
- Hospitality
- Landscaping
- Legal
- Marketplace Sellers
- Medical
- Pet Supplies
- Retail
Do You Have Any Queries ?
FAQs
Do I have to set up a contract to use Rapids for my business?
We don’t believe in contracts, we believe in quality delivery service without strings attached. We don’t need to tie you down to keep you delivering with us, our deliveries speak for themselves!
What is Rapids’s commission rate for deliveries?
As part of our mission to empower and support small businesses, we take zero cuts from delivery. All profits from orders placed go right back into your business! While other delivery platforms take up to a commision cut from your order, we believe in fair and transparent delivery costs with no commissions.
Can my customers order directly from my business through the Rapids app?
Rapids does not offer an in-app marketplace for users to order from, so your customers need to place their orders directly through your business (either online, via phone, etc.). When the orders have been placed, you can schedule deliveries for them through our app.
We conduct thorough background checks on each of our Delivery Partners before we train and onboard them. You can trust that your deliveries are always safe in the hands of a Lalamove Delivery Partner!
What is Rapids insurance policy for my items?
rapids handles all our deliveries with the upmost care. However, we do offer insurance in case of an accident or other event.
In the unlikely event that your item is lost or damaged during delivery, please complete the following steps and our team will work to resolve the issue as soon as possible:
If there is a loss or damage to goods during delivery, please contact support@rapids.app within two business days after completion of delivery.
If the item is damaged, please submit visual evidence of the damage via photos/videos, as well as proof of value of the item, including the original receipt, invoice, or other documentation.
If the item was lost, please include details of the delivery, as well as proof of value of the item.